All wool and sheepskin products are shipped directly from New Zealand via International Airmail, with a delivery time of 10-14 business days. Sorry, no tracking available. Returning Items If, for any reason, you are unhappy with your purchase, we do offer a 30 day Money Back Guarantee. Please email us at janinejones@newzealandwoolsweaters.com for return details. Your purchase price will be returned less a 10% restocking fee. Shipping & handling charges are non-refundable. |