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You are a star, an angel.... saving me from the frozen miseries! I was in NZ in early October, but had bought a pair (red) in Oz... and I can't believe it, but I have lost one of them..... and having had one mitt on today, plus another (from another ... More

Jenn, London
Terms and Conditions
The following, are the general Terms and Conditions by which we operate this website. If you have any questions or queries regarding our terms and conditions, please do not hesitate to contact us.

PRICE

Prices payable for the products you order is as set out on our web site (E & O E) at the time you place your order, plus any shipping charges as set out in the order form. We must receive payment in full for the products you order, and any applicable shipping charges before your order can be accepted, unless we have agreed otherwise in advance in writing.

DELIVERY

We aim to ship any orders received from this site for delivery within 10-14 days. Where the delivery time for a product is likely to exceed this period for any reason, we will contact the customer. An order is shipped only when the complete order is ready for shipment.

In the case where an order is split between products that are normally dispatched within 10-14 days, and products with a longer delivery time (e.g. made-to-order products), we shall deliver the first part of the order within the 10-14 day period and follow this with a second delivery.

Promises are given in good faith and adhered to as far as possible, but no responsibility is accepted for unforeseen delays subsequently arising. If for any reason we cannot ship an order within the period specified, we shall notify the customer at once to make alternative arrangements. If the customer would rather not wait for a revised delivery date the customer has the right to cancel the order.

RETURNS

We do offer a 30 day Money Back Guarantee if the item purchased is returned to us undamaged. Please see our Shipping/Returns page for more information.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Kiwi Enterprise, LLC and Lighthouse Design Group or its content suppliers and protected by United States and International copyright laws.

YOUR ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

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